TERMS AND CONDITIONS FOR THE FEEL BETTER FOR WOMEN PHYSICIANS PROGRAM
These Terms and Conditions (the "Agreement") are entered into by and between the undersigned participant ("Participant") and Karen Leitner, MD, including her employees, consultants, and affiliates (the "Practitioner"). By enrolling in the Feel Better for Women Physicians Program ("Program"), Participant acknowledges and agrees to the following terms:
Eligibility. Participation in the Program is available to attending/fellow women MD/DOs aged 18 and above. By enrolling, Participant confirms that they meet the eligibility criteria and agree to comply with the terms of this Agreement. If Participant does not agree to the terms of this Agreement, they may not enroll in the Program.
Services Provided. The Program includes services focusing on life coaching, weight coaching, and overall wellness. The services provided as part of this Program include:
8 weeks, 16-session coaching program (duration may vary)
Small and large group coaching sessions (as applicable)
Access to Program materials, including workshops, resources, and private community support
Retreats or group events at an additional cost, if applicable
These services are designed to support Participants in achieving their personal goals but are not intended to replace medical or psychological care and do not create a doctor-patient relationship.
Payment Terms. Total cost for the Program is $6,000 subject to any applicable discounts or scholarships, as detailed herein. Payment for the Program must be made in full or according to a payment plan selected by the Participant at the time of enrollment. Participant agrees to provide accurate and complete payment information and to allow Practitioner to keep the payment method on file for recurring payments. By enrolling in the Program, the Participant authorizes automatic payments in accordance with the payment schedule selected. Practitioner reserves the right to charge a late fee on all balances more than thirty (30) days overdue. Participant agrees to reimburse Practitioner for all collection and/or legal fees and expenses necessitated by lateness or default.
a. Payment Options:
One-time payment
Installment payment plans (as described on the Program’s enrollment page). Failure to make payments according to the selected plan may result in termination of access to the Program.
b. Discounts. Practitioner may, in its discretion, offer certain discounts, including but not limited to early enrollment discounts and scholarships for certain groups. Eligibility for such discounts is determined by Practitioner and such discounts are distributed according to the reasonable discretion of Practitioner, provided that all discount decisions comply with applicable laws and non-discrimination policies. Upon request, Practitioner may provide general criteria for discount eligibility, but final determinations remain within Practitioner’s discretion. If Participant is eligible for a discount, they will be notified by Practitioner and allowed to opt in.
Cancellation and Withdrawal Policy
Participant Withdrawal: If the Participant decides to withdraw from the Program, they must notify the Practitioner in writing by email within ten (10) days of withdrawal. Withdrawal notifications must be received at the official Program contact address.
No Refund for Cancellation: Due to the nature of the services provided, the Participant acknowledges that no refunds will be offered if they choose to withdraw early. If Participant withdraws early from the Program, they remain responsible for the full payment, regardless of the amount of the Program completed.
Program Modifications or Cancellations by Practitioner: In the event the Practitioner must cancel or substantially modify the Program, Participant will be notified promptly. In such cases, the Practitioner may, at their discretion, provide a partial refund based on the portion of the Program completed.
Termination In Practitioner’s Sole Discretion. Practitioner reserves the right in its sole discretion to refuse or terminate Participant’s access to the Program, in full or in part, upon delivery of written notice, at any time. Practitioner may terminate Participant’s participation in the Program at any time, without refund, if there is a breach of any part of this Agreement. In the event of cancellation or termination, Participant is no longer authorized to access the part of the Program affected by such cancellation or termination. The restrictions imposed on Participant in this Agreement with respect to the Program will still apply now and in the future, even after termination by Participant or Practitioner.
Medical Disclaimer. Participant acknowledges that the Practitioner is not providing medical or psychological services, and the Program is not a substitute for medical or psychological treatment. The Practitioner does not diagnose, treat, or cure any medical or psychological conditions. Participant is solely responsible for seeking appropriate medical or psychological care as needed. The Practitioner is not liable for any medical or psychological conditions.
No Claims or Guarantees. The Practitioner makes no representations, claims, or guarantees that the Participant’s medical problems or conditions will be resolved or improved by the Program. The results of the Program depend on various factors, and no outcome is guaranteed.
Confidentiality and Privacy. The Practitioner agrees to maintain confidentiality regarding Participant's personal and sensitive information. However, Participant acknowledges that certain risks to privacy and confidentiality exist when using video coaching or other online communication tools, and these risks are assumed by the Participant. Participant agrees to keep all other participant information in the strictest confidence and agrees not to post or discuss on any platform, whether publicly or privately, any identifying information about another participant in the Program. .
Intellectual Property All materials provided as part of the Program, including coaching content, documents, videos, and other resources, are owned by the Practitioner and protected by intellectual property laws. Participant is granted a limited, non-transferable license to access and use the materials for personal purposes only. Reproduction or distribution of the Program’s materials without express permission is prohibited.
Assumption of Risk; Indemnity Participant acknowledges that participation in the Program involves inherent risks, including but not limited to mental or emotional distress. By enrolling, Participant voluntarily assumes these risks and agrees to release, indemnify, and hold harmless the Practitioner from any and all claims for damages, losses, or injuries arising from their participation in the Program.
THE INFORMATION, PRODUCTS AND SERVICES OFFERED ON OR THROUGH THE PROGRAM AND CONTENT ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY DOES NOT WARRANT THAT THE PROGRAM OR ANY OF ITS FUNCTIONS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THE COMPANY’S WEBSITE, INCLUDING MEMBERSHIP PAGES, OR THE SERVERS THAT MAKE IT AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE PROGRAM, INCLUDING ITS CONTENT, PRODUCTS OR SERVICES, OR THIRD-PARTY MATERIALS, PRODUCTS OR SERVICES MADE AVAILABLE THROUGH THE PROGRAM.
Video-Coaching and Electronic Communications The Program may involve video coaching, which includes the use of audio-visual and electronic communications to deliver coaching services. While video coaching offers benefits such as convenience, Participant acknowledges that it carries risks, such as potential breaches of privacy and communication challenges due to the absence of physical presence. The alternative is in-person coaching.
Arbitration and Dispute Resolution Any dispute, claim, or controversy arising from or relating to this Agreement, including its interpretation, enforcement, or validity, shall be resolved through binding arbitration in Massachusetts before one (1) arbitrator under the rules of the AHLA Alternative Dispute Resolution Service. The arbitration shall be final and binding, and judgment on the award may be entered in any court having jurisdiction. Both parties agree to attempt mediation before arbitration if a dispute arises. By signing this Agreement, the Participant waives their right to a jury trial.
Program Modifications The Practitioner reserves the right to modify, amend, or discontinue the Program, or any part of the Program, at any time without prior notice. Any changes to the Program will be communicated to the Participant.
Termination of Access The Practitioner reserves the right to terminate or suspend the Participant’s access to the Program at any time for violation of these Terms and Conditions, including failure to make timely payments, inappropriate behavior in group settings, or any action deemed harmful to the integrity of the Program.
Entire Agreement This Agreement constitutes the entire understanding between the Participant and the Practitioner regarding the Program and supersedes any prior agreements or understandings. Any amendments or modifications to this Agreement must be in writing and signed by both parties.
By enrolling in the Program, Participant acknowledges that they have carefully read, understood, and agreed to abide by all the terms and conditions outlined in this Agreement.